Security Awareness Training
Help people make better security decisions without making them afraid of technology.
- People need to click links.
- They need to answer messages.
- They need to approve payments.
- They need to work while travelling.
- They need to use cloud services, phones, email and WhatsApp.
Training that treats every ordinary action as dangerous does not solve the problem.
Good awareness training gives people enough understanding to recognise when something deserves verification.
Awareness without fear
Teach the mechanism, not just the warning.
Instead of memorising a long list of suspicious signs, participants learn how common attacks are constructed.
- What is the attacker trying to achieve?
- Why does the request feel believable?
- Which parts are designed to create urgency or authority?
- Which information made the message convincing?
- Where should verification happen?
- What would stop the attack without stopping normal work?
That creates judgement people can use outside the training room.
Built around your organisation.
Generic examples have their place. They should not be the whole session.
Where appropriate, we spend time understanding the organisation before training begins.
That can include reviewing relevant public information about:
- Leadership and public-facing staff
- Organisational roles
- Public documents
- Suppliers and partners
- Events and announcements
- Common communication channels
- Relevant approval processes
- Public digital exposure
We use that context to build realistic examples without exposing unnecessary personal information.
What a session can cover.
Content is chosen around the audience and the organisation. Topics can include:
- Phishing
- How targeted and mass phishing differ, what modern phishing looks like and how to verify where a request is actually taking you.
- Executive impersonation
- How authority, urgency and publicly available information can make fake instructions believable.
- Payment and supplier fraud
- How legitimate relationships can be used as context for changed payment details and fraudulent requests.
- WhatsApp and new-number scams
- How familiar names, profile photos and organisational context are used to create trust.
- Credential theft
- Why fake login pages work and what practical checks can interrupt the process.
- AI-assisted social engineering
- How generative AI can improve language, personalisation and scale without making every message impossible to recognise.
- Voice cloning and synthetic media
- Why a familiar voice or face should not be the only proof behind a sensitive instruction.
- Verification
- How call-backs, known contact details, second channels and clear approval rules reduce uncertainty.
- Public exposure
- How ordinary information about people and organisations contributes context to targeted attacks.
- Reporting
- What to do when something feels wrong, including when to stop, verify and escalate.
Interactive, not passive.
Training should require decisions.
Sessions can include:
- Scenario discussions
- Message analysis
- Verification exercises
- Role-specific examples
- Short group exercises
- Optional simulations
- Questions based on real organisational concerns
The objective is not to catch people out.
It is to improve what they do next time.
Optional exposure work.
Training explains the decisions people make.
An Exposure Assessment explains what an outsider can learn before approaching them.
Organisations can combine the two where appropriate.
That allows training scenarios to be informed by actual exposure instead of entirely fictional examples.
What we do not provide.
Security Awareness Training does not provide:
- Compliance certification
- Audit opinions
- Penetration testing
- Access to staff accounts
- Monitoring of employees
- Public naming and shaming of people who make mistakes
Where simulations are used, reporting arrangements are agreed before they begin.
Make the training relevant to the room.
Tell us who the audience is, what concerns you and what your people deal with day to day.